Privacy Policy

Last updated: 21/02/2025

At Electricians 247, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect the following personal information when you use our website:

  • Full Name
  • Email Address
  • Telephone Number
  • Details of Your Request

This information is collected via our contact forms and request callback forms on the website.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To respond to your electrical service requests.
  • To communicate with you regarding your inquiry.
  • To improve our customer service and website functionality.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

We only retain your personal data for as long as necessary to fulfill the purpose for which it was collected. If you wish to have your information removed, you can request deletion at any time (see Section 5 below).

4. Data Protection & Security

We take appropriate security measures to safeguard your personal information, including:

  • Secure storage of your data.
  • Restricted access to authorised personnel only.
  • Regular security updates to our website and data handling practices.

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access – You can request a copy of the data we hold about you.
  • Right to Rectification – You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure – You can request the deletion of your personal data.
  • Right to Restrict Processing – You can ask us to limit how we use your data.
  • Right to Object – You can object to the processing of your data in certain cases.

To exercise any of these rights, please contact us at:

Electricians 247,
The Business Centre-Cardiff House,
Cardiff Road, Barry,
CF63 2AW

Telephone: 029 2297 0570
Email: info@electricians247.co.uk

6. Third-Party Services

We use third-party services such as Google Analytics, YouTube, and Google Maps, which may collect anonymised data through cookies. Please refer to our Cookie Policy for more details.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or business updates. The latest version will always be available on this page.

By using our website, you agree to the terms of this Privacy Policy.